Compliance training covers topics that have serious ramifications for individual employees as well as your business. Yet, many people see such training as fundamentally uninteresting, irrelevant – or just plain boring.
This article covers the three main factors that contribute to compliance training that leaves employees bored, dismissive and disengaged – as well as solutions to these common problems.
From clothing retailer The Gap to high-tech car service Uber, large employers are turning to “microlearning” as a way to train employees in a variety of specific tasks and soft skills, according to a recent article in the The Wall Street Journal.
The article offers insights for compliance and ethics professionals on the strengths and weaknesses of these bite-sized lessons, and supports best practices for using microlearning as part of a broad, holistic approach to corporate compliance training.
To communicate your compliance message more effectively, you might want to start thinking more like a comprehensive product marketer. Ten years ago, ideas about multi-modal and multi-channel communications were still gaining momentum in the compliance community. Today, these concepts are familiar to most compliance professionals.
But, how do you start creating a multi-channel approach for more effective compliance communications? Here’s a simple way to get started: Make a quick list of the channels already in use at your company.
I attended a conference recently and listened to a speaker talking about his compliance program. In the course of his talk – the Q & A portion, actually – he said two things that I think represent a deep contradiction.
Effective compliance communications must focus on fostering a change in behavior, not just a change in what employees know. Integrating behavior-change principles into Code of Conduct training and compliance programs helps not only to change employee behavior in the near term, but also to change employee attitudes about compliance that will determine their behaviors in the long run.
In this article, we’ll look at how to start leveraging three simple behavior-change principles in your messaging.
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