My blog title (a misquote, by the way, and often misattributed at that*) is a frequent topic of conversation here at Compliance Wave. In fact, I heard this very phrase uttered less than 48 hours ago by the Chief Compliance Officer of a well-known children's hospital. And while it elicited a chuckle from both of us, as it always does, it's also remarkably on-point for how we communicate compliance policies.
For most of us, effective communication that is clear, impactful, and brief is hard. I mean really hard. Why is this so difficult – specifically in the realm of compliance communication?