7/29/16: Every company has a hotline as part of its compliance program. When it is used by employees, the hotline can be one of the company’s most vital resources in identifying potential misconduct and stopping it. But, too often employees do not use hotlines to report possible misconduct. It’s a serious problem. The July/August issue of Fraud Magazine, (the magazine of the Association of Certified Fraud Examiners) features an article entitled “Top Ten Factors Leading to Hotline Distrust.” In it, the authors explain why hotlines are so frequently ignored and what companies can do to change that pattern.
