4/3/18: “Tone at the top” is a constant in compliance approaches and regulatory guidance. But, how does that tone filter through to the organization rather than remaining a mere slogan? In a post on Corruption, Crime & Compliance, Michael Volkov explains, “No matter how effective the leadership is in reinforcing the company’s commitment to ethical behavior, it is essential that middle managers carry the responsibility for promoting ethical behavior.” In this short article, Volkov reviews the skills middle managers need in order to achieve that responsibility.
