7/15/19: “Employees suffer when they are caught in a struggle between their internal values and company pressures to meet sales quotas,” note the four authors of Fostering an Ethical Culture on Your Sales Teams published in the Harvard Business Review...
The article reviews research by the authors and other studies show good reasons for that employee unhappiness. In fact, “Over the last 20 years, our research and other studies have shown that stress related to ongoing ethical dilemmas decreases job satisfaction and is a leading cause of employee turnover, burnout, and fatigue.” Even beyond the risk of regulatory and legal violations, employers would do well to pay attention to the potential impacts of the clash between values and pressures...